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Notifications

One notification system across the product, delivered where the recipient will actually see it.

Every module raises notifications through the same path, which is why a task reminder, an approval request and a matter update behave consistently instead of each being invented separately.

Delivery covers in-app, email and browser push from one event, so a partner who never opens the app still hears about the expense claim waiting on them.

Delivery

  • In-app notification centre, email, and web push to the browser
  • Per-user subscriptions, so push is opt-in per device

Classification

  • Typed by task, assignment, matter update, document, invoice, message, complaint, system and announcement
  • Priority levels, so urgent and informational are distinguishable

See notifications working on your own files.